Billing Terms and Conditions

These Billing Terms outline the standards and procedures that govern all payment transactions on the Zane Orsini website. Our intent is to provide a purchasing experience defined by clarity, security, and trust.

1. Accepted Payment Methods

To ensure a smooth and secure checkout experience, Zane Orsini accepts the following payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

All payments are processed in United States Dollars (USD).

2. Payment Processing

The following guidelines apply to all transactions completed through our website:

  • Orders must be paid in full at the time of purchase.
  • Your order will not begin processing or move to fulfillment until the payment has been successfully completed.
  • If a transaction does not complete or fails verification, the order will not be confirmed.

3. Pricing, Taxes & Currency

Zane Orsini maintains transparent pricing throughout the purchasing journey:

  • All displayed prices are in USD.
  • All applicable sales taxes are included in the price shown, in accordance with local regulations.
  • A shipping fee of $6.95 applies to orders under $300. Complimentary shipping is offered for all orders of $300 or more.
  • Prices may be updated when necessary to reflect material costs or operational changes.

4. Security & Data Protection

Your payment information is handled with the highest level of security:

  • We use industry-standard SSL encryption and trusted payment gateways to process all transactions securely.
  • Zane Orsini does not store credit card numbers or payment account data on its servers.

5. Refunds & Payment Concerns

  • All refund processes follow our Returns & Refunds Policy, which provides full details on eligibility and procedures.
  • We aim to resolve all payment-related issues promptly, professionally, and in good faith.

If you have any concerns about a transaction, please contact our Customer care team at concierge@zaneorsini.com before escalating the matter to your financial institution.

6. Fraud Prevention & Verification

To protect our clients and maintain transaction integrity:

  • Zane Orsini may review and temporarily hold orders flagged by our payment provider for verification.
  • Clients may be asked to provide simple identification or confirmation details to complete the order when required.

These measures are in place solely to ensure the security of every purchase.

7. Contact Information

Store Name: Zane Orsini

Email: concierge@zaneorsini.com

Address: 207 Regent Street, London, W1B 3HH, United Kingdom

Telephone: +447848148705

Customer Service Hours:

Monday–Friday: 9:00 a.m. to 5:00 p.m. (EST)
Saturday: 10:00 a.m. to 4:00 p.m. (EST)
Sunday: Closed

We aim to respond to all messages within 24 hours.