Privacy policy

Last Updated: 10th December 2025

Zane Orsini (“we,” “us,” or “our”) is committed to protecting the personal information of our valued clientele. This Privacy Policy explains how we collect, use, and safeguard your data when you visit zaneorsini.com (the “Site”) or purchase our products. By using our Site or Services, you agree to the practices described here.

1. Who we are

Company Name: Zunu Tech Ltd

Email: concierge@zaneorsini.com

We are the data controller responsible for the personal data collected via the Site. We operate in the United States and comply with applicable privacy laws, including UK GDPR, the Data Protection Act 2018, and U.S. state regulations such as CCPA/CPRA and VCDPA.

2. Personal Information We Collect

Depending on your interactions with Zane Orsini, we may collect the following information:

  • Contact & Identity: Name, email, shipping and billing addresses, phone number
  • Order Details: Order history, preferences, sizing or custom order details
  • Payment Information: Processed securely via trusted, Shopify-approved gateways; we do not store full credit card numbers
  • Site Usage: IP address, browser type, device details, pages visited, and site interactions (including cookies)
  • Third-Party Information: Data shared from Shopify, analytics tools, or advertising platforms to measure performance or provide personalized experiences

3. How We Use Your Information

We use personal data to provide an exceptional and secure shopping experience:

  • Order Fulfillment: Process payments, deliver products, and manage returns
  • Security & Verification: Prevent fraud and verify identities
  • Customer Engagement: Respond to inquiries and send important account updates
  • Site Optimization: Maintain and improve our website and services
  • Marketing (Consent-Based): Send promotional communications and personalized content where permitted
  • Legal & Tax Compliance: Retain information as required by law (up to 6 years for tax purposes)

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity for order fulfillment
  • Legal obligations such as tax or regulatory requirements
  • Legitimate interests including fraud prevention, analytics, and site improvement
  • Customer consent for marketing or non-essential cookies

5. Sharing Your Information

We only share data with trusted partners necessary to operate our business:

  • Service Providers: Shopify, payment processors, shipping carriers, and fulfillment partners
  • Analytics & Advertising: Platforms such as Google, Meta/Facebook, and TikTok for measurement and marketing
  • Legal Authorities: When legally required

All partners must adhere to strict data protection standards and use your data solely for permitted purposes.

6. International Transfers and Retention

  • Transfers: When data is moved outside the UK or US, we implement safeguards such as Standard Contractual Clauses
  • Retention: Personal data is kept only as long as necessary or legally required

7. Cookies and Tracking

We use cookies to ensure website functionality, improve performance, deliver personalized content, and support remarketing. You can manage your cookie preferences through your browser settings or via our site banner.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access, correction, deletion, data portability, restriction, and withdrawal of consent
  • To exercise these rights, contact us at concierge@zaneorsini.com

9. US State-Specific Rights (CCPA/CPRA & Others)

Residents of California, Virginia, Colorado, Connecticut, and Utah may have additional rights:

  • Right to Know/Access: Request categories and pieces of information collected

  • Right to Correction/Deletion: Correct inaccurate data or request deletion (subject to legal retention)

  • Right to Opt-Out of Sharing: While we do not sell personal information, you may opt-out of cross-context advertising by contacting concierge@zaneorsini.com

We guarantee non-discrimination for exercising your privacy rights.

10. Contact Information

Store Name: Zane Orsini

Email: concierge@zaneorsini.com

Address: 207 Regent Street, London, W1B 3HH, United Kingdom

Telephone: +447848148705

Customer Service Hours:

Monday–Friday: 9:00 a.m. to 5:00 p.m. (EST)
Saturday: 10:00 a.m. to 4:00 p.m. (EST)
Sunday: Closed

We aim to respond to all messages within 24 hours.