Terms of service

Effective Date: 10th December 2025

These Terms of Service (“Terms”) govern your use of zaneorsini.com (the “Site”), a brand operated by Zunu Tech Ltd (“Company,” “we,” “us,” or “our”). By using the Site or purchasing our products, you agree to these Terms and all incorporated policies, including the Privacy, Shipping, and Returns Policies. If you do not agree, please refrain from using the Site. These Terms apply to all purchases of our premium leather footwear and accessories.

1. Eligibility and Access

By using this Site, you confirm that you are at least 18 years old and have the legal authority to enter this agreement. Zane Orsini reserves the right to suspend or terminate access for any user who breaches these Terms.

2. Conduct and Use of the Site

You agree to use the Site only for lawful purposes. Prohibited conduct includes:

• Engaging in activity that may damage, disrupt, or compromise the Site
• Attempting unauthorized access to any part of the Site or its systems
• Using the Site for fraudulent, abusive, or harmful purposes

3. Intellectual Property

All content on the Site—including text, imagery, logos, product descriptions, brand materials, and design—is the exclusive property of Zane Orsini or its content suppliers. This material is protected by UK and international intellectual property laws. You may not reproduce, distribute, or exploit any part of the Site without prior written consent.

4. Product Information and Authenticity

We strive to provide accurate product details. Please note:

• Descriptions, pricing, colors, and measurements may occasionally contain errors
• We may update information at any time without notice
• Variations in texture, grain, or hand-painted finishes are natural characteristics of genuine leather and are not defects

5. Orders and Payment

• All orders are subject to our acceptance, verification, and product availability
• Zane Orsini reserves the right to refuse, cancel, or limit any order for reasons including suspected fraud or technical errors
• Prices are displayed in United States Dollars (USD) for U.S. customers
• By completing a purchase, you agree to pay the full order amount using one of our accepted payment methods

6. Fulfillment and Policies

Details about delivery timelines, shipping fees, and returns are governed by our:

• Shipping Policy
• Returns & Refunds Policy

These policies are integral to your agreement with Zane Orsini.

7. Account Security

If you create an account, you are responsible for maintaining your login credentials. Notify us immediately of any unauthorized access. We are not liable for losses due to unauthorized use of your account.

8. Limitation of Liability

To the maximum extent permitted by law, Zane Orsini is not liable for indirect, incidental, or consequential damages arising from use of the Site or purchases. Our total liability for a claim is limited to the amount paid for the affected product.

9. Indemnification

You agree to indemnify and hold harmless Zane Orsini, Zunu Tech Ltd, and its affiliates, employees, and partners from claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Site.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales. For U.S. clients, all federal and state consumer protection rights remain intact.

11. Modifications

We may update these Terms at any time by posting the revised version on this page. Continued use of the Site after changes constitutes your acceptance.

12. Contact Information

For questions or concerns about these Terms, contact us at:

Store Name: Zane Orsini

Email: concierge@zaneorsini.com

Address: 207 Regent Street, London, W1B 3HH, United Kingdom

Telephone: +447848148705

Customer Service Hours:

Monday–Friday: 9:00 a.m. to 5:00 p.m. (EST)
Saturday: 10:00 a.m. to 4:00 p.m. (EST)
Sunday: Closed

We aim to respond to all messages within 24 hours.